Norm Makina addresses business continuity as a strategic management issue in order to protect employee safety, customer commitments, legal obligations, and corporate reputation in the event of an interruption of its activities. In this context, Norm Makina adopts the following principles and commitments:

Business Continuity 
             We commit to making the necessary planning and organization to ensure the continuity of critical activities, including production, logistics, information technologies, supply chain, and support processes.

RiskBased Approach
             We regularly assess business continuity risks and impacts, including natural disasters, fire, pandemic, workforce loss, supply chain disruptions, information system failures, and similar situations.

Recovery Plans
             We determine acceptable downtime periods for critical processes and create business continuity and recovery plans to ensure the continuation or restart of activities within those periods.

Communication and Awareness
              We ensure that authority, responsibility, and communication channels are clear and effective during emergencies and crises; We ensure that relevant employees are informed and trained about these plans.

Continuous Improvement
              We conduct periodic tests, drills, and reviews to ensure the effectiveness of business continuity plans; We carry out corrective activities for identified deficiencies.

Supply Chain Continuity
              We consider the business continuity capabilities of suppliers and critical service providers; We secure these capabilities through contracts when necessary.

Legal Compliance
              We base our approach on compliance with applicable national legislation, customer requirements, and relevant standards; we handle business continuity management integrated with other management systems.
              Norm Makina’s top management commits to the implementation of this policy, the maintenance of the Business Continuity Management System, and its continuous improvement.